OUR LOCATION
Lynn Woods Boutique operates from Christchurch, New Zealand. We ship nationally and internationally.
SALE ITEMS
PLEASE NOTE YOU CAN NOT RETURN OR EXCHANGE DISCOUNTED ITEMS OR PROMOTIONAL DISCOUNTED ITEMS
All discounted/sale items are final
sale. No returns or exchanges will be accepted. 10% discount for new customers DOES NOT include sale items.
Any discounted items purchased over the phone cannot be refunded or exchanged
ONLINE RETURNS AND EXCHANGES POLICY FOR NON SALE ITEMS
PLEASE NOTE YOU CAN NOT RETURN OR EXCHANGE DISCOUNTED ITEMS OR PROMOTIONAL DISCOUNTED ITEMS
If for any reason you are not
completely satisfied with your online purchase please contact us within 3
days of receiving your goods. Lynn Woods will offer you either a
exchange, credit note or refund.
In order to return goods for an
exchange, credit note or a refund you must contact us within these periods to
advise of your requirement.
Any discounted items purchased over the phone cannot be refunded or exchanged
Please note that after 7 days of
receipt of goods all sales are final.
Returned goods must be unused,
unaltered and unwashed with all original tags and packaging. If you have any
queries please contact: info@lynnwoods.co.nz
Please either return it in store at Lynn Woods; or via courier to:
Lynn Woods
182 Papanui Road
Merivale, Christchurch 8014
New Zealand
We have endeavored to display
accurately the colours of our women’s fashion items and products appearing in
our online store, however, due to colour variations in computer monitors we
cannot guarantee the colours displayed will be completely accurate.
All purchases made in store are final, no returns are given unless the product is faulty in some way.
REFUNDS
Returns are credited in the same manner in which they were originally
paid. (Postage and/or custom or import fees are non-refundable)
FAULTY GOODS
Items that are damaged as a result of
wear and tear are not considered to be faulty. It is at the discretion of Lynn
Woods to determine fault. If you would like to return a faulty item, follow the
standard returns process. Upon accepting the fault of the product, firstly we
have the option to repair the fault or replace for the exact product. If we
cannot repair or replace you will receive a full refund including your original
postage. Unfortunately any levies in the destination country are non
refundable.
LOST RETURNS
Lynn Woods can not be held responsible
for reimbursement or compensation for lost packages sent to us. We suggest you
insure your package.
ONLINE SALES
Garments available on our
online store are also available for purchase in our Store. Please be aware that
we try our hardest to keep our website as accurate as possible but if for any
reason we can not fulfill an order we will email you as soon as we can
and you will receive a full refund. We are deeply sorry for any inconvenience
that may be caused and we welcome you to call before making any online purchase
03 377 9476.
WHAT'S THE DIFFERENCE BETWEEN A 'SALE' AND A 'PROMOTION'?
Sale and clearance items
are those which have being marked down either permanently or temporarily. Sale
and clearance items cannot be returned for a refund or exchange. as per our
Return and Exchange Policy.
Promotions are temporary offers such as a percentage discount off full-priced
items. Promotional items cannot be returned for a refund or exchange, as per our Return and Exchange Policy.